Talk to your customers. Free, forever.
Live chatA widget you drop into your site with one script tag, backed by a shared inbox. and emailSend and receive on your own domain, with threading, attachments and tickets. are free forever, with unlimited conversations. Add voiceA real phone number your AI agent answers, billed at $0.01 a minute including carrier cost. and SMSTwo-way texting on your own number. Inbound is free, outbound is $0.03 a segment. at carrier cost. AI replies are fully optional, and the only thing you ever pay for. No seats, no subscription, no trial clock.
No credit card. No message cap. AI stays off until you turn it on.
A real conversation, end‑to‑end: knowledge base, calendar, SMS, all in under two seconds.
Teach it once. It runs everywhere.
A 15-minute conversation is all it takes. Your agent absorbs your services, pricing, policies, and tone, then flips on across every channel in seconds.
Voice that sounds real. Sub-second replies, handles accents, 97 languages.
One line of code. Streaming replies right on your site, no menus.
Text in, text out. Confirmations and follow-ups on autopilot.
Inbox triage on autopilot. Reads, replies, or escalates with a full summary.
Built for businesses that can't afford to lose a customer.
From corner shops to scaled SaaS. Hover any pill to see how.Tap a pill to see how.
Trainable
Your data stays yours
Customer conversations are encrypted end-to-end. Your knowledge base never leaves your account.
Sub-second responses
Your AI agent responds in under two seconds across every channel: voice, chat, SMS, and email.
Smart escalation
Recognizes complex issues and seamlessly transfers to your team with full context and conversation history.
Every channel, one agent
Phone, chat, SMS, and email. Your customers connect however they prefer. One AI handles it all.
See how we stack up.
LastWorker handles web chat and email for free, with unlimited conversations, and charges $0.04 only when AI writes the reply. Voice-only platforms like Ringg AI, Bland AI, Retell AI and Vapi AI charge $0.07 to $0.12 per minute for calls alone, and Intercom's Fin charges $0.99 per resolution. Here is the full breakdown.
| Feature |  LastWorkerUs |  |  |  |  |  |
|---|---|---|---|---|---|---|
| Base Cost | Free chat & email AI reply $0.04, AI voice $0.01/min, SMS $0.03/segment | $0.10/min ($0.06 enterprise) | $0.99 per resolution | $0.08/min | $0.09/min | $0.07/min |
| Additional Fees | None. Voice, transcription and AI included | None listed | $29/seat/mo helpdesk, $99/mo Pro analytics, voice priced custom | None | Voice cloning $0.02/min, multilingual $0.01/min | Voice $0.03 to $0.07/min, transcription $0.01/min, LLM $0.06/min |
| Channels | Voice, web chat, SMS, email | Voice only | Chat, email, SMS, social; voice via sales only | Voice only | Voice only | Voice only |
| Latency | ~150ms | <350ms | Not published | 400ms | 1000ms+ | 800ms |
| Pricing Model | Chat and email free forever, prepaid only for AI and phone | $0.12/min SME, custom enterprise | Per resolution, 50/mo minimum | $0.09/min enterprise, $0.12/min SME | $0.09/min plus add-on fees | $0.05 to $0.13/min, modular |
| Free Trial | Not offered | 14 days | $10 credits | $2 credits | $10 credits | |
| Enterprise Gating | Free tier for everyone, same rates above it | Custom rates | Voice locked behind sales team | As low as $0.07/min with support | Custom pricing | $0.05/min at 10k+ minutes |
| Phone Numbers | $1/mo | $6/mo | Not published | Extra | Extra | Extra |
| Scalability | Unlimited conversations, unlimited concurrent calls, chats, SMS and email | Unlimited concurrent calls | No seat limits, usage caps configurable | 20,000+ calls/hour, 99.99% uptime | Millions/month, 99.99% uptime | Developer-managed via API |
| Multilingual | Yes, included | Yes | Yes | Yes | Yes, extra cost | Yes, provider-dependent |
| Customization | No-code, AI-guided setup with knowledge base | No-code workflow builder | Tone controls, procedures, testing tools | API-driven | Multi-LLM design | Developer tools |
| Analytics | Real-time dashboard, full transcripts, per-channel usage | Real-time dashboards | Basic included, full suite $99/mo | Post-call via API | Real-time with summaries | Custom dashboards |
| Best For | Businesses that want a free support desk, with AI available when they want it | Enterprise BFSI/healthcare | Teams already on Intercom | High-volume outbound | Compliance-focused call centers | Developers needing control |
Competitor pricing and features from public pricing pages, June 2026. All trademarks belong to their respective owners.
No subscription. No surprises.
Live chat and email are free forever, with unlimited conversations and unlimited teammates. AI is the only thing you pay for, and only if you switch it on. No monthly fee, no contracts, no per-seat pricing.
So how do we make money?
Chat and email cost us almost nothing to run, so we do not charge for them. AI costs us real money for every reply it writes, and carriers charge us for every phone number and every text. Those are the two things you pay for, and only if you turn them on. Answer your own customers and you will never see a bill.
Live chat and email, unlimited and free
No credit card. AI is optional and off until you switch it on.
Every missed message
is a customer you lost.
15 minutes to set up. Every channel covered from day one.