Answer every customer from one inbox. Free, forever.
Live chatA widget you drop into your site with one script tag., emailSend and receive on your own domain, with threading, attachments and tickets., SMSTwo-way texting on your own number. Inbound is free, outbound is $0.03 a segment. and phone callsA real phone number, $1 a month, or forward the one you have. land in one shared inbox. Reply yourself for free, or turn on an AI agent that drafts or sends replies for you.
No credit card. AI stays off until you turn it on.
A real conversation, end‑to‑end: knowledge base, calendar, SMS, all in under two seconds.
How LastWorker works
It starts as a free shared inbox for your customer messages. The AI agent is an add-on you can switch on for any channel, whenever you want.
- 1
Connect your channels
Paste one script tag to add live chat to your site. Send your support email to us, or use the address we give you. Get a phone number for $1 a month, or forward the one you already have.
Chat and email are free
- 2
Answer from one inbox
Every conversation lands in the same list, whatever channel it came from. Your whole team can reply, with full history on every customer and no per-seat fees.
Free, unlimited teammates
- 3
Turn on AI where it helps
The agent reads your website and learns your services, prices and policies in about 15 minutes. Switch it on per channel, let it draft or send replies, and it hands off to you when it is unsure.
$0.04 per AI reply, only if you use it
Four channels, one inbox
Customers reach you however they like. Every conversation shows up in the same place, with the same history and the same AI settings.
A chat widget on your site
Paste one script tag, no code needed. Replies stream in as they are written.
Free
Support email on your own domain
Send and receive from your own address, with threading, attachments and tickets.
Free
Two-way texting on your number
Customers text you like they text anyone else. Replies go out from the same number.
Inbound free, $0.03 per text sent
Calls answered in 97 languages
The AI picks up on the first ring and answers questions. Your team's dashboards can ring at the same time.
$1/mo per number, $0.01/min
You decide how much the AI does
Pick a mode for each channel. Chat can run on AI while email stays with your team. Change it any time from settings.
On phone calls the AI picks up straight away. You can have every open dashboard ring at the same moment, so a teammate can take the call instead.
Dana Reyes
Web chat, Riverside Dental
Yes, we have 2:30 or 4:00 open on Thursday. Which one works for you?
Built for businesses that can't afford to lose a customer.
From corner shops to scaled SaaS. Hover any pill to see how.Tap a pill to see how.
Trainable
Your data stays yours
Customer conversations are encrypted end-to-end. Your knowledge base never leaves your account.
Replies in under two seconds
On chat, SMS, email and voice, the agent answers while the customer is still there.
Smart escalation
Recognizes complex issues and seamlessly transfers to your team with full context and conversation history.
Every channel, one agent
Phone, chat, SMS, and email. Your customers connect however they prefer. One AI handles it all.
See how we stack up.
LastWorker handles web chat and email for free, with unlimited conversations, and charges $0.04 only when AI writes the reply. Voice-only platforms like Ringg AI, Bland AI, Retell AI and Vapi AI charge $0.07 to $0.12 per minute for calls alone, and Intercom's Fin charges $0.99 per resolution. Here is the full breakdown.
| Feature |  LastWorkerUs |  |  |  |  |  |
|---|---|---|---|---|---|---|
| Base Cost | Free chat & email AI reply $0.04, AI voice $0.01/min, SMS $0.03/segment | $0.10/min ($0.06 enterprise) | $0.99 per resolution | $0.08/min | $0.09/min | $0.07/min |
| Additional Fees | None. Voice, transcription and AI included | None listed | $29/seat/mo helpdesk, $99/mo Pro analytics, voice priced custom | None | Voice cloning $0.02/min, multilingual $0.01/min | Voice $0.03 to $0.07/min, transcription $0.01/min, LLM $0.06/min |
| Channels | Voice, web chat, SMS, email | Voice only | Chat, email, SMS, social; voice via sales only | Voice only | Voice only | Voice only |
| Latency | ~150ms | <350ms | Not published | 400ms | 1000ms+ | 800ms |
| Pricing Model | Chat and email free forever, prepaid only for AI and phone | $0.12/min SME, custom enterprise | Per resolution, 50/mo minimum | $0.09/min enterprise, $0.12/min SME | $0.09/min plus add-on fees | $0.05 to $0.13/min, modular |
| Free Trial | Not offered | 14 days | $10 credits | $2 credits | $10 credits | |
| Enterprise Gating | Free tier for everyone, same rates above it | Custom rates | Voice locked behind sales team | As low as $0.07/min with support | Custom pricing | $0.05/min at 10k+ minutes |
| Phone Numbers | $1/mo | $6/mo | Not published | Extra | Extra | Extra |
| Scalability | Unlimited conversations, unlimited concurrent calls, chats, SMS and email | Unlimited concurrent calls | No seat limits, usage caps configurable | 20,000+ calls/hour, 99.99% uptime | Millions/month, 99.99% uptime | Developer-managed via API |
| Multilingual | Yes, included | Yes | Yes | Yes | Yes, extra cost | Yes, provider-dependent |
| Customization | No-code, AI-guided setup with knowledge base | No-code workflow builder | Tone controls, procedures, testing tools | API-driven | Multi-LLM design | Developer tools |
| Analytics | Real-time dashboard, full transcripts, per-channel usage | Real-time dashboards | Basic included, full suite $99/mo | Post-call via API | Real-time with summaries | Custom dashboards |
| Best For | Businesses that want a free support desk, with AI available when they want it | Enterprise BFSI/healthcare | Teams already on Intercom | High-volume outbound | Compliance-focused call centers | Developers needing control |
Competitor pricing and features from public pricing pages, June 2026. All trademarks belong to their respective owners.
No subscription. No surprises.
Live chat and email are free forever, with unlimited conversations and unlimited teammates. AI is the only thing you pay for, and only if you switch it on. No monthly fee, no contracts, no per-seat pricing.
So how do we make money?
Chat and email cost us almost nothing to run, so we do not charge for them. AI costs us real money for every reply it writes, and carriers charge us for every phone number and every text. Those are the two things you pay for, and only if you turn them on. Answer your own customers and you will never see a bill.
Live chat and email, unlimited and free
No credit card. AI is optional and off until you switch it on.
Questions people ask
Something else on your mind? Email [email protected].
- Are live chat and email really free?
- Yes. Unlimited conversations and unlimited teammates, with no trial period. We only charge for AI replies and for carrier costs like phone numbers, calls and texts.
- What if I never turn on AI?
- Then you have a free shared inbox for chat and email, and you will never get a bill. AI is off on every new channel until you switch it on.
- Do I need a developer to set it up?
- No. Live chat is one script tag you paste into your site. Email and phone are set up from the dashboard. Most businesses are live in about 15 minutes.
- Can I keep my existing phone number?
- Yes. Forward your current number to LastWorker, or get a new one for $1 a month.
- What does the AI do when it does not know the answer?
- It hands the conversation to your team with the full history, and marks it as escalated in your inbox so nobody misses it.
- How does the AI learn about my business?
- During setup it reads your website and asks you a few questions. You can add documents, links and Q&A pairs to its knowledge base any time.
- How does billing work?
- You add a prepaid balance, and AI replies and carrier usage draw from it. There is no subscription and no monthly minimum.
- Which languages does it support?
- The AI agent replies in 97 languages across chat, email, SMS and phone, and matches the language the customer writes or speaks in.
Set up your inbox in 15 minutes
Chat and email are free with no credit card. Turn on AI for any channel when you are ready.