Free tool

Phone Script Generator

A good phone script keeps every call on track. Fill in a few details and copy a ready-to-use script for your front desk.

Information to collect
Your phone script
GREETING
"Thank you for calling [Your Business], this is your virtual assistant. How can I help you today?"

LISTEN AND IDENTIFY
Let the caller explain what they need before responding. Common reasons: booking, a question about services, hours, or pricing.

INFORMATION TO COLLECT
   - Caller's name
   - Phone number
   - Reason for calling

IF THEY WANT TO BOOK
"I can help with that. What day and time works best for you?"
Confirm the details back to them clearly before finishing.

IF YOU DON'T KNOW THE ANSWER
"That's a great question. Let me take your name and number and have someone follow up with you shortly."

HOURS
"Our hours are Monday to Friday, 9am to 5pm. Is there anything else I can help you with?"

CLOSING
"Thanks so much for calling [Your Business]. Have a great day!"

A script is only as good as the person reading it, and nobody can read it at 2am. LastWorker follows this kind of flow on every call automatically, then books, captures, and escalates on its own.

Put it on autopilot

More on this in our guide to phone scripts that actually help.

Stop letting customers go to voicemail.

Set up your agent in about fifteen minutes. No monthly fee, no contract. You only pay for the conversations it handles.